(337) 781-0432

Privacy Policy

Effective Date: July 30, 2026

C & S Janitorial Service (“C & S,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.candsjanitorial.com (the “Site”), submit a form, request a quote or walkthrough, communicate with us, or opt in to receive text messages.

By using the Site or providing information to us, you acknowledge the practices described in this Privacy Policy.

Important Notice Regarding Text Messaging Data

C & S does not sell or share mobile phone numbers, SMS opt-in information, or text-messaging consent records with third parties or affiliates for their own marketing or promotional purposes.

We may disclose limited information to telecommunications providers and other service providers only as necessary to deliver messages, manage consent, provide customer support, maintain the Site, or comply with law. Text-messaging originator opt-in data and consent will not be shared with third parties for unrelated marketing purposes.

1. Information We Collect

The information we collect depends on how you interact with C & S.

Information You Provide

We may collect information you submit directly, including:

  • Your name.
  • Email address.
  • Phone number.
  • Business name and property location.
  • Information about the facility, requested services, preferred schedule, or cleaning priorities.
  • Messages, questions, feedback, and other information included in a contact or quote-request form.
  • Appointment, walkthrough, or service-request details.
  • Communication preferences and SMS or email consent records.

Please do not submit sensitive personal information, financial account details, medical information, or confidential business records through a general contact form unless we specifically request that information through an appropriate method.

Communications and Service Records

When you contact us, we may maintain records of the communication, including inquiries, call or message details, requested services, appointment information, proposals, customer-support communications, and feedback.

Information Collected Automatically

When you visit the Site, our website platform and service providers may automatically collect limited technical information, such as:

  • Internet Protocol (IP) address.
  • Browser and device type.
  • Operating system.
  • Referring pages and pages viewed.
  • Approximate location derived from an IP address.
  • Date, time, and duration of Site activity.
  • Cookie identifiers and similar technical data.

This information may be collected through cookies, server logs, analytics tools, and similar technologies.

2. How We Use Information

We may use collected information to:

  • Respond to inquiries and quote requests.
  • Schedule or coordinate walkthroughs, appointments, and cleaning services.
  • Evaluate requested work and prepare service proposals.
  • Communicate about scheduling, service updates, customer support, or changes to a request.
  • Operate, maintain, secure, and improve the Site.
  • Understand how visitors use the Site.
  • Maintain business, consent, and communication records.
  • Detect or prevent fraud, misuse, security incidents, or unlawful activity.
  • Comply with legal obligations and protect our rights.
  • Send marketing communications only when permitted by law and consistent with your communication preferences.

We may use information for another purpose when we explain that purpose at the time of collection or obtain your consent when required.

3. SMS Messaging and Consent

If you expressly opt in to receive SMS messages, C & S may send messages related to your inquiry or requested services. Messages may include quote or walkthrough confirmations, appointment reminders, scheduling updates, rescheduling information, and customer-support communications.

Consent

You will receive SMS messages only after providing the consent required for the applicable messaging program. Consent to receive text messages is not a condition of purchasing services. We may maintain records of your consent, including the date, time, source, and phone number associated with the opt-in.

Message Frequency

Message frequency varies based on your interactions with C & S and your service or appointment activity.

Opting Out

You may stop SMS messages at any time by replying STOP to the number that sent the message. You may receive one final message confirming your opt-out. No additional SMS messages will be sent unless you provide consent again.

Help

Reply HELP for assistance, call (337) 781-0432, or email [BUSINESS EMAIL] during regular business hours.

Rates and Delivery

Message and data rates may apply according to your wireless plan. Wireless carriers are not responsible for delayed or undelivered messages. Delivery is subject to carrier availability, network conditions, and device compatibility.

SMS Data Protection

Mobile information, SMS opt-in data, and consent records are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be provided to messaging vendors and telecommunications providers only as necessary to operate the messaging program and deliver requested communications.

4. How We Disclose Information

We do not sell personal information. We may disclose information in the following limited circumstances:

Service Providers

We may use service providers that support website hosting, form processing, customer communications, scheduling, analytics, information technology, data storage, and SMS delivery. These providers may access information only as reasonably necessary to perform services for C & S and are subject to their own contractual and legal obligations.

Legal and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with applicable law, a court order, subpoena, or other legal process.
  • Respond to a lawful request from a government authority.
  • Protect the rights, property, or safety of C & S, our customers, Site users, or others.
  • Investigate fraud, misuse, security incidents, or unlawful activity.

Business Transfers

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction. Any recipient will remain subject to applicable privacy obligations.

With Your Direction or Consent

We may disclose information when you direct us to do so or provide consent.

The categories above do not permit sharing text-messaging originator opt-in data or consent with third parties for their own marketing or promotional purposes.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, providing requested services, maintaining business and consent records, resolving disputes, enforcing agreements, and complying with legal obligations.

Retention periods may vary depending on the type of information, the nature of the relationship, and applicable requirements. We may delete or anonymize information when it is no longer reasonably needed.

6. Data Security

We use reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. The safeguards used may depend on the sensitivity of the information and the systems involved.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. For that reason, we cannot promise absolute security. You should use care when sending information online and avoid submitting highly sensitive information through general website forms.

7. Cookies and Similar Technologies

The Site and its service providers may use cookies and similar technologies to operate the Site, remember preferences, measure performance, understand visitor activity, and improve functionality.

You may be able to control cookies through your browser settings. Blocking certain cookies may affect how some Site features function. If the Site presents a cookie-consent tool, you may use that tool to manage the available choices.

8. Your Choices and Requests

Depending on applicable law and the nature of your relationship with C & S, you may request that we:

  • Provide access to personal information associated with you.
  • Correct inaccurate information.
  • Delete information that we are not legally or operationally required to retain.
  • Explain how we use or disclose your information.
  • Update your communication preferences.

You may unsubscribe from marketing emails by using the unsubscribe link in the message, when available. You may opt out of SMS messages by replying STOP.

To submit a privacy request, contact us using the information in Section 12. We may need to verify your identity before completing a request. Some requests may be limited or denied when permitted by law, including when information must be retained for legal, security, fraud-prevention, or business-record purposes.

9. Third-Party Links

The Site may link to third-party websites or services, including maps, social media platforms, or other online resources. C & S does not control those services and is not responsible for their privacy or security practices. Review the privacy policy of any third-party service before providing information to it.

10. Children’s Privacy

The Site is intended for business customers and a general adult audience. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the Site.

If you believe a child has provided personal information to us, contact us so we can review and take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the Site, our practices, or applicable requirements. The updated version will be posted on this page with a revised effective date. If required by law, we will provide additional notice of material changes.

12. Contact Us

If you have questions about this Privacy Policy, wish to update your communication preferences, or want to submit a privacy request, contact:

C & S Janitorial Service 1000A Albertson Pkwy #1 Broussard, LA 70518 Phone: (337) 781-0432 Email: [BUSINESS EMAIL] Website: https://www.candsjanitorial.com